At London Euston, they are proud to offer mobility assistance to customers free of charge throughout station opening hours.


Where is it? Mobility Assistance Reception is located on the main concourse adjacent to the ticket office. There is also a Customer Information Point located in the centre of the concourse.Monday-Saturday 07:00-23:00 Sunday 08:00-23:00. Tel: 020 7922 6482


  • Step-free access : Whole station
  • Step-free access notes:

London Euston station is suitable for disabled passengers and their is Level access to all platforms via ramps.Lifts provided between concourse, car park, taxi and London Underground ticket hall.There is also Lift access available to the Underground ticket hall but the Underground station itself has only escalators and stairs.You will find nearby Euston Square station has step-free access Westbound only to the Circle, Hammersmith & City and Metropolitan Lines.If you would like more information on the accessibility on London Transport click here.


  • Ramps for train access : Yes
  • Wheelchairs available : False
  • Induction Loop : Yes
  • Accessible ticket machines : Yes
  • Accessible Booking Office counter : Yes
  • Accessible taxis : unknown
  • Accessible taxis notes : 

You will find the route to the main taxi pick up point is outside the front of the station (formerly Euston Square Gardens West), instead of using the previous underground taxi rank.You can request assistance to and from the taxi rank by using the telephones at the top of the stairs and at the taxi set down point.You can also call Mobility Assistance at London Euston on 0207 922 6482.


You will find the main taxi rank outside the front of the station (formerly Euston Square Gardens West), instead of using the previous underground taxi rank.


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Find your way around by referring to their Euston Station Map.


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